Tommy Fernandez

Team

Product Manager at Ecologi 🌱

Commented on Not sure this new website worksWe have not been able to replicate this issue and are closing this bug for now.Commented on I go to select more UK trees and the page doesn't loadArchiving this bug request as we have not been able to replicate. It seems the issue was related to the old Impact Shop which has now been rebuilt in the new app!Commented on Not sure this new website worksHi there, thanks for your feedback. Sorry to hear you are having issues on mobile. We’ve try to replicate this on our end but aren’t able to. Could you share any additional information around how exactly you are seeing this issue? Any steps that we can follow to replicate would b…Commented on I go to select more UK trees and the page doesn't loadHi there, thanks for your feedback. Could you share a few more details around where you are seeing this issue? Is it on the Impact Shop? Any further information you could share can help our team investigate this for you Commented on Impact ImageHi Kenn, thanks for your feedback! I’ve dropped you an email to schedule a quick call to talk through some of these points in more detail. Some very interesting ideas here, would love to pick your brain!Commented on New profile page feels blocky and corporate, features missingThanks Dan, appreciate you taking the time to share this feedback with us. I’ve merged your post with a few similar threads around our profiles. I’ve also reached out to you via email to have a quick call to talk through some of your points in more detail if you have time. As we…Commented on Make Climate Action Workforce public profile callout optionalThanks again for the feedback, we have now added the ability to toggle this section on and off of your public profile: https://app.ecologi.com/settings Commented on Hide number of employees from CAW widgetsThanks for the feedback, we have now added the ability to toggle this section on or off your public profile in the app settings here: https://app.ecologi.com/settings Commented on Recurring Purchases in the Impact ShopHi there, Thank you for your feedback -This is on our roadmap. We’re tackling some tech debt first in order to enable this flow which is why we have not been able to implement it yet.Commented on Display all impact types on widgetsThis is now live! You can head over to your business toolkit in our app to see our brand new dynamic widgets where you can display your impact across all 4 impact types: https://ecologi.featurebase.app/changelog/embed-your-impact-totals-on-your-website Created Hide number of employees from CAW widgets Created Attach invoices to invoice emails Commented on The flight calculator doesn't workSorry to hear the flight calculator did not work when you tried it. Ill need more details to look into this for you, are you able to provide a screenshot or flight details? Thanks Commented on The new flight calculatorHi Ian, We’ve added some links between the new app and legacy app in order for you to navigate to the flight calculator from there. As you mention, having multiple accounts is a bit of an edge case but hopefully it should now be clearer which account you are logged into and how t…Commented on Customer funded impactUpdate on this, it is now possible for Shopify Plus customers to allow their customers to also fund trees on checkout. For now this is only available for Shopify Plus stores as Shopify only allows us to edit the checkout for plus stores. We are still exploring different options t…Created Customise Shopify widget font Commented on Side navigation not closing on mobileThanks again for the feedback, we haven’t been able to replicate this issue on our end. If you’re still encountering it please let us know and we will look into it!Commented on Manage payment details in the new appThanks for sharing this feedback. We’ve now introduced billing management int the new app. You can find it under settings! Let us know how you get on with it 🙌Commented on Make Climate Action Workforce public profile callout optionalHey! Thanks for the feedback, that’s really helpful, and great to hear you’re liking the new profiles 🙌 We’ve actually heard similar feedback to this before, so we are going to introduce a setting to allow you to toggle the climate action workforce section on and off on your pro…Commented on Add employee locationThanks for your feedback really appreciate. This is actually something we’ve been discussing recently. Would you be up for a short call to discuss this in more detail? You can book a call in my calendar here: https://calendar.app.google/JmNC5K3HSgksj18e9 Commented on Public ProfileThanks for the feedback! Really appreciate it, a couple of quick questions: The forest tiles are still there, just further down the page. We're considering moving them to the top of the profiles though. Would that help? We’re planning on adding animations back into the new profil…Commented on Wheres my logo ?Just marking this as closed now as I can see that your logo has been updated. For anyone else viewing this post you can see our changelog post here to see how you can update your company logo on the new app using our brand new logo lookup! https://ecologi.featurebase.app/changelo…Commented on Side navigation not closing on mobileHi there, thank you very much for your feedback. Our team has looked into this and we can’t seem to replicate the bug you have raised. Would you mind sharing a screenshot and giving us any details about the phone you are using so we can try and replicate the issue you are seeing…Commented on Wheres my logo ?Hey there! Thank you very much for feedback. You can update your new profile logo in the settings page here: https://app.ecologi.com/settings Is this what you were referring to or is there another way you would like to display your communities logo?Commented on Manage payment details in the new appThanks for the feedback! We know this is a key area missing from the new app and are working hard to get this live on the new platform for our customers. You can keep track of our latest releases on our changelog, which also shows up in the bottom left of the new app when we rele…Commented on Show years of impact on impact pageThanks for the feedback! Our new impact profiles highlight your months of climate action when you have an active Climate Action Workforce subscription (see screenshot), helping demonstrate your ongoing commitment to climate action. Is that close to what you had in mind, or were y…